Position: Front of House Coordinator

DATES: May 16 – July 17, 2018


Reporting to the Managing Director and working in tandem with the Development Coordinator, Special Events Staff, Festival Assistant and Site Coordinator, the Front of House Coordinator is responsible for facilitating smooth commercial operations of the Front of House aspect of the Festival. This includes:

  • Recruitment and scheduling of volunteers (using an online system)
  • Help organize volunteer orientation, first aid and pro serve requirements
  • Organize with help of Festival Assistant the Volunteer party
  • Oversight of the concession, alcohol and merchandise tents including sourcing, ordering, and scheduling deliveries
  • Training and overseeing volunteers
  • Admin Assistance – prior to the Festival start date-  includes mail out to donors, sponsor fulfillment and others duties as required
  • Ensure reconciliations are completed at end of every shift
  • Assist with the planning and implementation of audience development initiatives on site.
  • Coordinate return of any rentals and sponsor banners

Hours of Work and Remuneration:

The Front of House Coordinator commences approximately full-time work on May 15th in the office at the Freewill Shakespeare Offices at 15230 128th Ave, hours are approx. 9am to 5pm Monday to Friday before moving down to the Festival site.. For the duration of the Festival (June 19  to July 15), hours are approximately 5:00 pm to 11:30 pm Tuesday to Friday, and noon to 11:30 pm (with a break between shows) on Saturdays & Sundays at Hawrelak Park Heritage Amphitheatre. Scheduling outside of performances is based on needs as required.

The weekly rate of pay is $544.00 for a period of nine weeks.


Must be a returning student in the Fall of 2018

Strong time management and organization skills

Personable and confident communicator

Basic level of understanding of the Festival/Live Theatre experience

Flexible team player ready to contribute to other jobs as required

Cash handling

Volunteer management experience would be an asset

Comfortable dealing with a large number of people

A vehicle would be an asset but not a requirement (Hawrelak Park is not easily accessible by Transit especially later in the evening)

Applicants should send a resume and cover letter outlining how they meet the specific requirements of the position to Julie Haddow, Manager Director at md@freewillshakespeare.com